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They don’t send a letter when it is ready nowadays. Instead they have a portal that shows the status and if it is done I need to make a pick up appointment. Or did u mean that the status is not finished still?
Here is a link to the progress portal, by the way when did you apply for citizenship and did you hear back from them?
https://serviceportal.aachen.de/suche/-/vr-bis-detail/dienstleistung/5754/show